For customers who do not receive emails

From Sinacova official online shop when ordering or shipping the product
We send emails to your registered email address.
If you do not receive the email, please check the following.

・ Those who use a PC address
The e -mail may enter the "Junk mail" folder.
Please check the spam folder.

・ Those who use a smartphone address
E -mail may not be possible due to security settings of each carrier.
Please set the following address/domain so that you can receive e -mail.

Set so that you can receive shop@sinacova.co.jp.

Please check the link below for how to recognize each address/domain.

▼ Customers using docomo(The following is "docomo.ne.jp", etc. in the email address)
https://www.nttdocomo.co.jp/mydocomo/settings/sp_mode/index.html

▼ Customers who use au (@等 等 等 下 下 下 下 下 下 下 下 下 下 下 下）））））
https://www.au.com/support/service/mobile/trouble/forestalling/mail/anti-spam/fillter/function-11/

▼ Customer who uses SoftBank(@等@下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下 下）））））））））））））））））））））））
https://www.softbank.jp/mobile/support/antispam/settings/whiteblack/

If you have any other questionsHerePlease contact us.

Shinakoba official online shop

TEL: 06-6944-1103
e-mail: shop@sinacova.co.jp

For inquiries from the official LINEHere